Just an FYI, this shows you are out of touch. I personally hate this company due to the fact they do nothing for consumers and don't hold the community managers accountable whatsoever, but to say that "they could actually try to run their facebook page" is pretty much the one thing about them they at least try to do. For a game dead in just about every aspect, some poor soul still logs into that account and provides almost daily posts. This includes timings on events, new heros, ect all before we know about it in the forums. Not much more you can expect them to do on facebook, I mean its a browser game from 2010, they get probably little to no funding which is why they are limited, same reason we are stuck with the same community managers, they dont have money to pay actual people with any experience so we are stuck with blatantly bias and ego driven mods. Blame the gold all you want, its a problem, but its 1 of a long list that wont be fixed before this game flat lines.
If you remove gold from the game you are still stuck with a dead playerbase, bias mods, no funding, constant failures in the innovation department, and an overall lackluster experience for anyone who wants to try to learn the game. The only reason we still play is we are either addicted or want to hold onto what the game was in its prime and keep hoping that somehow it returns to the levels it once was for each of us.
That reminds me, time for another dry event that will kill the early sieges in this world and prevent anyone from doing anything for the next 3 weeks. Have fun everyone.