Security Captcha

Discussion in 'The Acropolis' started by Slover, Oct 14, 2012.

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  1. Slover

    Slover New Member

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    While I applaud grepolis for trying to stop botters, this is somewhat annoying. Since the patch I've already been asked to put in security captcha(sp) 3 times. All I am doing is farming while at work and I keep getting these. I've had two close calls on the timer because I generally tab over to do work in between farms.

    What is the penalty for not putting in the answer in time? Ban?

    Maybe I missed more information on this, so if I did, please just point me in the right direction.
     
  2. Saska

    Saska New Member

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    To attempt to prevent automations in the game, players are prompted to enter a CAPTCHA periodically. The information on how, why and when is not in the public domain I am afraid (Even mods are not privy to such information). However no need to be worried just enter the answer to the question and carry on as normal.
     
  3. Slover

    Slover New Member

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    Like I said in the post, that is exactly what I am worried about. I don't bot but there are times when I click the 5 or 10 min farm timer and then tab back over to my work. After re-tabbing back to the game, twice now, I have barely answered the question before time ran out. If this only stopped botters, I'd 100% be for it. But I can definitely see potential for this to wrongly punish people who weren't botting as well.
     
  4. Saska

    Saska New Member

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    The only way you are 'punished' is by being asked for a the answer to a question. Now based on what I know it is much better answer a question now and again (even if it is once per hours, which it isn't) than playing against someone is using a BOT to attack you and get resources via farming.
     
  5. Slover

    Slover New Member

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    lol. I don't know how this seems to be so confusing. I am not upset about having to type in a captcha. And I am all for stopping botters. What I am worried about is the fact that you are given a timer to type in the captcha. If you miss a captcha are you banned for allegedly botting? I understand you can't answer this as you said even you do not know but my point remains.

    To make this more clear: There are scenarios, when non-botters, can miss typing the captcha in time. If there is indeed a punishment for missing one captcha.

    I think it would be much better to exclude the timer and more accurate to monitor mouse clicks. If the captcha comes up and that particular player continues to farm/build etc then likely they are a botter. But with the current system it is possible to be playing the game, get up to go to the restroom, then not see the captcha before the timer runs out.
     
  6. Saska

    Saska New Member

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    The timer is to give you time to input the value before it forces you to, so for example if you where about to launch an attack you could enter the value early so it does not pop up just before you launch your attack and interfere with it.
     
  7. Aylena

    Aylena New Member

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    Any chance either to remove these captchas or add an audible? I'm visually impaired (tritanopy) and captchas are real pain for me. I often need to ask someone to enter one for me, and it really makes this game much less fun.

    In the end having constantly enter captchas (I'm online like 24/7) makes me want to quit playing alltogether. You really punish many legit players just to catch a few botters. Please think again about it.
     
  8. Tyrion

    Tyrion New Member

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    Ultimately this implementation of the Captcha comes down to preventing players using bots. Yes, this may inconvenience some players but the alternative is doing nothing and allowing players to cheat by using bots to farm and launch attacks which put other players at a severe disadvantage.

    While I understand that not all players will appreciate the fact that from time to time they will be entering a Captcha when prompted to in-game, this is a case of 'Damned if we do, damned if we don't.'
     
  9. Richard

    Richard Well-Known Member Staff Member God

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    Hi Slover,

    To clarify, without going in to too much detail, players are not punished for incorrectly entering in a CAPTCHA, or missing a CAPTCHA. The system is designed to flag accounts who are potentially breaking the rules, but the banning is still a human entry, and further investigation will always be carried out.

    Hi Aylena,

    I'll feed this back to the developers, because obviously we don't want to be in a position where you can not do the CAPTCHA at no fault of your own, due to your health.

    Thanks,
    Richard
     
  10. Hasan Naqvi

    Hasan Naqvi Well-Known Member

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    Asking for an audio version is a completely fair demand. You can't deny any one the right to play the game just because of tritanopy. All major websites, give audio version.

    "damned if we do" does an apply in this case. Maybe it would even be compulsory legally for a few countries.
     
  11. Richard

    Richard Well-Known Member Staff Member God

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    Agreed, Hasan. I've already fed it back. I personally don't understand the legalities of such a situation, but I will do my level best to stress the importance.

    Richard
     
  12. Slover

    Slover New Member

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    Thank you Richard for finally understanding what I was trying to say. And thank you for the answer you provided!
     
  13. sounds

    sounds New Member

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    Oh I totally disagree.. we are all being punished because of this implemantation of the bot detection.. because it creates lag in the gameplay! and don't give me that check your system of connection either..it's on your end!.

    I've played other games that have tried and failed to do the same thing you are doing... without success!
    the lag got to be so bad the game became unplayable and as such there was a mass exodus from that game....as well as a great loss of revenue. Unfortunatly you are heading the same route.

    Also.. after talking with many of my alliance members... I've found that not everyone is using the same version of grepo...why is this? It would seem to me that this gives an unfair advantage to those using the older version without any captcha.. vs those that have been upgraded. This leads to discrimination against certain players who may or may not be suspected of botting.

    This is not a threat.. but a statement of fact.... if this isn't addressed.. the lag and the different versions out there...I will be forced to leave this game and charge back my account as you are preventing me gameplay as it was when I first started!

    BTW.. Lag today is really bad!
     
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  14. Aylena

    Aylena New Member

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    Well I didn't notice any lag here, not sure what you're talking about. However having to enter captchas does really make the game much less pleasant even if you're not color blind like me, and much more so if you are. About 10% of population in any country are color blind in some way, and even more have visual impairments of some kind. These captchas are really evil for us to the point we have to ask someone to enter them.

    By the way is it possible to opt out of ANY farming (from villages) and NOT get any captchas in return? In advanced stages of the game farming is not really important at all... This could fix the problem for some players from "aged" servers.
     
  15. Saska

    Saska New Member

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    Sorry to be blunt, but you absolutely have no clue what you are talking about.

    1) The lag in the game is nothing to do with the CAPTCHAs, the lag has been around today for a few hours the latest version 2.30 game out mid week, if they were linked it would have at the same time. We had lag a couple of weeks ago as well that was before the CAPTCHAs.

    2) Your claim about everyone not being on the same version is also absolute rubbish again, all EN servers were upgraded to the latest version mid week. Due to how the game works it is physically impossible for players to be on different version of the game if they are on the same server.

    So in conclusion everyone is on the same version, lag has nothing to do with the CAPTCHAs.
     
  16. Boxershorts

    Boxershorts New Member

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    I have a real problem with Capcha as well. It does not comply with the Americans with Disabilities Act. Anyone who has color blindness sees nothing but a blank box. This forces me to have to screen shot the page and send it to someone who can decipher the lettering for me. Heaven forbid we get it wrong. Because then it changes, and you then have to screen shot the new one and send it to someone again. If this happens at odd hours or during an attack it creates a burden. I mean 4 or 5 capcha's a day doesn't seem all that cumbersome, unless you have a physical inability to see it.
     
  17. Aylena

    Aylena New Member

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    Are you color blind as well? As a tritanope it's not as severe for me, I can get lucky in one out of 10 tries, usually up to 20.

    I accept captchas as long as there's an audio version/captchas are in SAME color in perfectly white background (like famous ReCaptcha), and they are NOT gonna happen right before I send out an attack or a support. No idea how they're going to handle this to be honest...
     
  18. Boxershorts

    Boxershorts New Member

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    wow... I just read back and saw your post Aylena. Knew I couldn't be the only one with this issue. On occasion it is the right shade of colors I can kind of make it out.... but not very often.
     
  19. sounds

    sounds New Member

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    well to be blunt with you.. you haven't a clue!.
    I have just asked and had 5 players responded as to what version they are using.... one has v.2.27.20855 & another has v.28.21645 and the 3rd & 4th has v.2.29.21645 5th has v.2.24.19047... so again I ask please explain this!
     
  20. Boxershorts

    Boxershorts New Member

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    Actually, you are wrong Saska. The version you play, is based on the last time your browser loaded the game. So it is entirely possible for you to be running an older version if you haven't reloaded. We did a poll and found many different versions. Why don't you ask around in your own world and alliance, and you can verify this, without calling someone an idiot.