Answered Question to Rhodes ingame support

Queen spunky

Phrourach
Dear Whoever will bother to reply,

Several of our alliance members' tickets to support haven't been replied to.

My ticket was closed after 4 days without reply. My question is : Is there a bug with a support system or is this a new approach to the game: ignore the players' questions?

Looking forward to replies.

Regards
Qs
 

Aethilla

Chiliarch
have 2 outstanding tickets with support from days ago, no acknowledgement no answer not even one of their stock replies