Fixed Can't access website?

DeletedUser

Guest
For some reason I randomly stopped being able to access the main grepolis website about ten minutes ago. I can still access the forum tho. Is the main site down?

Edit: Seems to be a problem strictly with en.grepolis.com. I can go to us.grepolis.com just fine... but I don't play there, so that's a problem.
 
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DeletedUser27700

Guest
Hmm, I am able to access it fine.
Can you try the usual clear cache/different browser steps please?
 

DeletedUser

Guest
Hmm, I am able to access it fine.
Can you try the usual clear cache/different browser steps please?

Cleared cache. No change. I don't know what you mean by different browser steps. Chromium suggested to check firewall and antivirus settings, but I don't have a firewall or antivirus software. It also said to be sure I was set to no proxy server, which I am (doubt checked). en.grepolis.com is the only site having this problem.
 

Baudin Toolan

Grepolis Team
Try using a different browser and see if that fixes the issue. However try not to use IE as that tends to cause more issues than it fixes. Firefox and Opera are popular alternatives to Chrome.
 

DeletedUser

Guest
IE isn't even an option, since I'm not on a Windows system. I'll try installing firefox and see if that works.

Installed firefox. No luck. Sigh
 
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DeletedUser38224

Guest
I'm on a clean install of linux mint 15, and i'm using Chrome Version 29.0.1547.76 without issues.
 

DeletedUser

Guest
same thing happening again?
have tried chrome, safari, firefox and IE.
all say 'the connection has timed out' .. server at en.grepolis.com is taking too long to respond
 

DeletedUser26503

Guest
Not working for me. I cleared my cache. It worked only for a few minute then went back to not working again
 

DeletedUser

Guest
australasian issue?
still nothing.. on any browser. can ping the site - but http port gets no response.
 

DeletedUser

Guest
Using Firefox and IE, no joy with either....stuck out in the cold.


This is the typical message i get with both.

"The connection was reset

The connection to the server was reset while the page was loading."
 
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DeletedUser

Guest
Sorry for the inconvenience fellas.. You could try connecting using a proxy see if that would work.
 

DeletedUser

Guest
so it was a known issue that was fixed 6 hours ago... but now I have to change the way I log in?
 
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DeletedUser

Guest
so it was a known issue that was fixed 6 hours ago... but now I have to change the way I log in?

Wish I could give you detailed answers but I cant, for the time being though if you would like to access your account you may try and use a proxy to log in.
 

DeletedUser

Guest
Some regions are still affected. If you are currently unable to log in using a proxy may allow you to access the game.
 

DeletedUser

Guest
if only i knew what you were talking about. oh well. seems gonna restart my login days-in-a-row.
 
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