I see why, it was an attempted cover up of a mistake that Innogames had made in the setup of the survey, and at salvaging an unsalvagable situation. It failed, and therefore you lost credibility. For future use, your best option would be to admit the error, inform the community you have notified Innogames, and that a solution will be forthcoming (they are taking action and admit responsibility).
The fact that so few reported the error showed that few were noticing the bug,and therefore not much action was needed as a few wrong votes would not completely change the survey would it? In fact in my opinion,it potentially could have made the no option percentage to drop,because people who very much dislike 2.0 are always looking for flaws and problems and are willing to do anything to get what they want. However your argument will not change anything;in fact I think since your quite an intellectual person,you are instead taking the opportunity to undermine the mods,because you know this won't change anything.
Support tickets of course exist, but it is conceivable that a support ticket go unanswered for 12-24 hours
It was not urgent,therefore it just shows somewhat impatience or a need for attention if he already sent a support ticket.
he made a judgement call.
He did indeed,and he wasn't criticised at first,instead the mods wanted to keep it quiet to prevent people from noticing this and using it to their advantage;however he continues to bring it up in this thread even though the matter was already dealt with,which continues to make the community rowdy and annoyed,so he has been criticised for that.
1. A trial 2.0 server could have been opened for a week or so for 1.26 players to have a final try just before the vote to get rid of 1.26 took place. It would have been an additional courtesy, and much appreciated. A grepo wide mail could have been done to accomodate this similar to how the survey took place. In fact, they could have made it a trial run where you start with 3 cities similar to how the hero worlds are, to get more gameplay time in rather than build time only in a shorter period of time.
A week would have done little. Like somebody complained,days to play a server wouldn't give them a good enough idea.
However the community had several months of opportunity to play the 2.0 worlds-they are recommended so therefore people should have had the chance to go and play one. If they didn't,oh well,life goes on.
2. My problem is that Innogames relied on Survey monkey or whomever without doing any quality checks to ensure this sort of thing would not happen. I know it's not their doing, but it happening is their responsibility even if it's not their fault.
Inno has relied on survey monkey before,and that was not complained about was it? It was just another survey,but because it affected these people more,they feel the need to complain.
4. The presentation of vote may have had more to do with the huge influence it had on players to make a change. When you ask someone if they want something, and you aren't biased, you don;t support one way over another, this clearly shows Innogames bias, and therefore it is not an accurate representation of an opinion poll.
The survey was one sided obviously,but why wouldn't Inno support the yes side? It would be beneficial for them and they worked and worked to prepare this change for the community. 2.0 offers a new style of playing,and therefore that is what they showed. What would you want them to say? "Lots of forumers complain about 2.0 so don't just vote for it,even though the majority want an upgrade because they want to make the game lively for them again or something like that." I fail to see how they would want to criticise themselves at the same time. A simple straight poll would just be pointless because people wouldn't know what they are voting for except for the people who have played 2.0 for a while. So they gave some stuff about it.
5.Tyrion, I don't know why you insist we aren't losing anything, As a 1.26 player I am losing what I like. I am losing the older graphics, the farming system, and the layout that I have grown accustom to and appreciate. Granted, 2.x looks better now than it did before, but nowhere near as easy for me personally to manipulate through as it is in 1.26 words. I am losing that. To me thats more important than the city count, as I can always rebuild whats lost, and maybe enjoy the journey, but I do not enjoy that journey in the new servers.
Both Adam and Jack have made a point of mentioning how back then we all wanted to move to 2.x, and I think Jack even mentioned that we built wonder islands on kappa in preparation for this. This is true, unfortunately we did it not realizing what 2.x would look like, or play like. I have an account on 2.x right now, just to see the differences. I have been logging in to do things, and I spend most of my time waiting for an hourglass to spin around on my screen. I am not impressed with it, but I will not deny that it sounds appealing.
The point in the survey -to see whether or not people wanted to go to 2.0.They lose the old and gain the new. Majority wins.
First, the mods aren't to blame, rest assured I have never thought that. The way they are handling this though is distinctly 'un-american' Freedom of speech and all that, but thats fine, you're representing a German company, we all know that germans have a different view on how to handle conflict. That's not a slight , just a cultural observation
Now I don't remember seeing on the rules you were completely allowed to express your opinion....
This is a forum about a game,not some group where you can freely shout out your deepest thoughts and swear or whatever(not saying you did). You were making the community all rowdy and even more annoyed at Inno,which gives them reason to delete your post.
I personally had several posts removed....which is plenty more than you;don't see the need for you to complain there.My opinion isn't going to change much,neither is yours.
Heavy Handed tactics and Censorship - You have the mods, and their few lackies (mod wannabes) that are in favor and vocal of 2.0 and then you have other players that are not. Who's opinion has been censored more? I had an entire post removed after only putting it up for seconds, but it was long enough to be +repped for it. Censorship took place, no reason was given. It did not break any forum rules. I was not given an infraction for it, so it falls into the definition of censorship. When you tell a person they can't do something, that they believe they should be able too, your gonna get flack for it.
You make the soup, you better eat it.
The opposers have been censored more because of the need for it. And like I said,several of my posts were deleted,showing they aren't being bias in their censoring.
The reason for censorship and the mods disagreement with the community is because you and all those other people just refuse to realise your opinion will not change anything,nor does their anger and they all just feel the need to complain and complain when in fact most points are just re-used and re-used....they're failing to try and rectify what others have said because those points have already been dealt with.
Your trying to win,but its already game over.